
By Andy Mundell | Published: 10 August, 2025
At Cleva.Bot, our mission is simple: give Kiwi companies an edge in an increasingly AI-driven world. We do this by providing a powerful AI chatbot that’s already “pretrained for you” — built to help your customers, your team, and even yourself.
One of the most common questions I get is: “Why don’t you just offer Cleva.Bot as a DIY tool?” The assumption is that a Done-For-You service must be harder for us to deliver, while a self-serve model would be cheaper, faster, and easier.
Counterintuitive as it sounds, the opposite is true.
In theory, DIY software sounds empowering. You get the controls, the templates, and a blank canvas to build your own chatbot. But in practice, DIY almost always leads to frustration. Here’s why:
Garbage in = garbage out. If your knowledge base isn’t structured properly, the AI will produce vague or inaccurate answers.
Rule chaos. A chatbot without a carefully engineered prompt and clear ruleset is like a car without a steering wheel — it moves, but not where you want it to.
Time drain. Business owners and teams already have enough on their plate. Wrestling with prompt tuning, testing, and fixes eats up time and energy better spent elsewhere.
The result? DIY bots often underperform. They frustrate customers, demand constant troubleshooting, and ironically cost more in support and training resources to fix than if we’d just built them properly in the first place.
Here’s the part that surprises people: our Done-For-You model is actually cheaper for us to run.
By standardising how we design prompts, curate knowledge bases, and deploy chatbots, we avoid the chaos of dozens of undercooked DIY bots each needing rescue. We get consistency, quality, and reliability — and you get a chatbot that works brilliantly from day one.
It’s a win/win:
You get a better product, ready to deliver real value.
We get happier clients and fewer support headaches.
We designed Cleva.Bot to remove every possible barrier to trying AI in your business. Here’s what makes our approach different:
We do the heavy lifting. We pre-train and deploy your Cleva.Bot at no cost. You’ll have a working chatbot in just 3–5 days.
You get a full test drive. Try it free for a month with your team and customers. No obligation, no commitment.
Affordable, flexible pricing. If you love it, keep it for as little as $99/month. Cancel anytime.
Unlimited support & training. We don’t just hand you the keys — we walk with you every step of the way.
No hidden catches. No tricks, no gimmicks, no bullshit. Just a straightforward AI solution designed for Kiwi businesses.
AI is not a “future thing” — it’s happening now. Businesses that adapt quickly will win customer loyalty, reduce costs, and operate more efficiently. At Cleva.Bot, we’re here to help you do exactly that.
Whether you want to supercharge your customer service, give your support team a tireless assistant, or streamline team training and operations, Cleva.Bot is ready to roll.
Interested? Sign up today and we’ll build your AI bot within 3–5 days so you can start testing it in the real world.
Andy Mundell
Cleva.Bot Co-founder & Technical Director
+64-21-826-972 andy@cleva.bot