No. We do not share your data with OpenAI for LLM training. Your data is only used to train your Cleva.Bot™ by converting it to non-human-readable vector data. Your orignal sourcce files are not retained. All intellectual property remains in your possession and control. Cleva connects to OpenAI's API service to share contextualised data to leverage ChatGPT's Large Language Model and AI capabilities to output the response. Learn more about data use in our User Guide and at: https://openai.com/enterprise-privacy.
A custom chatbot is trained on your data, including your website contents and uploaded files, to gain a deep knowledge of your organisation, products and services. Combining this knowledge with the capability of a Large Language Model provides your business with a virtual assistant that can engage with customers in human typical conversation to accurately answers queries and make recommendations.
Each bot response consumes 1 credit if using ChatGPT4-o Mini, or 5 credits when using ChatGPT 4-o (default full version). You have a monthly allocation of message credits based on your plan. Your credits will automatically refresh each month. If needed you can add more message credits here at any time, or change to 4-o mini to reduce credit consumption.
LINKS: URL's (all webpages); XML Sitemap; Google Docs and Sheets URLs;
UPLOADS: PDF; DOC; DOCX; TXT; CSV; XLS; XLSX.
ChatGPT4-o Mini is ideal for general pupose tasks. ChatGPT 4-o (default) is superior for highly complex tasks. We'll help guide you to choose the best model for your needs.
No problem. You can add more credits here. We actively monitor credit consumption. You can also view consumption in the management UI. We will alert you if you're at risk of exceeding the limit to help address the issue before it occurs.
Yes! When your Cleva.Bot™ is ready you will receive a link to view and test your bot. You can also share the link with others to gain feedback. The bot can remain in trial for 30 days before a subscription will be required.
Yes! Your Cleva.Bot™ supports all languages and will respond in the language the user engages with.
Deployment turnaround is generally 2 to 5 days once your data has been received. This is variable depending on the volume and type of training data to be indexed; the extent of custom manipulation needed; and overall development/deployment demand.
Yes. Bots dedicated to specific roles can be very useful. e.g. A Customer-Service bot and a Team-Training bot can be separate and independently trained for their intended purposes. You can add bots to any plan.
No and Yes. The monthly subscrption cost is the same, irrespective of the GPT language model used. However, message credits are consumed differently. ChatGPT4-o Mini consumes 1 credit per message. ChatGPT4-o (default) consumes 5 credits per message.
The AI paradigm heralds a fundamntal shift in business and online communication. We've seen this movie before, and we know how it ends..
Many businesses in the early 2000's believed they didn't need an online presence. Failing to embrace the shift saw the fall of many established industry leaders, replaced by those keeping pace with change.
The big question now is "which side of history will you be on when the story of AI's emergence is written?"
Shift happens! It waits for no one. Get Cleva
