Features


Features

Cleva.Bot integrates with your website/business and brand to provide answers on demand in the manner you choose.

Trained on your data

We index your website, blog posts, product database; PDFs, Word Docs, Spreadsheets, and more, to build your knowledge base.

Custom Engineered Prompt

Our experienced Prompt Engineers will write a custom master-prompt for optimal objective performance.

Brand Compatible

We'll custom design your chat icons and specify interface colours for your Cleva.Bot to be consistent with your website and brand.

Custom Persona

Formal & official; Friendly & professional; Colloquial & casual; Humerous & cheeky.. You decide how your Cleva.Bot will behave and interact with users.

Embedded on your website

We'll provide an embed code to place anywhere on your site that you want your Cleva.Bot to appear.

Data privacy

Your encrypted knowledge base is converted to non-human readable vector data. Your source files are not retained.

Automated lead collection

Capture leads from chat interactions for further follow up or mailing lists.

Chat history and reporting

Review all chat interactions between your bot and your users and gain valuable insights.

Multilingual

Data can be imported in any language. Users can interact in any language or translate between languages.

Secure Access

Limit who can use your bot (optional) by placing it in a private-access secure zone requiring user login access.

Live chat hand-off

Allow users to request live human support (optional feature), notifying your team and passing the transcript for direct engagement.

Self management UI & on-call support

Manage and grow the capability of your Cleva.Bot with helpdesk support whenever required.

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